Terms & Conditions

📜 Terms & Conditions – Candy Cotton

  Welcome to Candy Cotton’s official Facebook page. By engaging with our page, placing an order, or messaging us, you agree to the following terms and conditions:

1. General

This page is managed by Candy Cotton Lifestyle, specializing in children’s clothing and accessories.

All content (photos, videos, posts, logos, designs) on this page is the property of Candy Cotton and may not be copied or reproduced without permission.


2. Orders & Payments

Orders can be placed via our Facebook Messenger, WhatsApp, or official website (if applicable).

Cash on Delivery (COD) is available within Bangladesh. Pre-payment may be required for certain products or bulk/wholesale orders.

Prices are fixed as mentioned in our posts or offers and are subject to change without prior notice.


3. Delivery

Delivery charges vary depending on location and courier service.

Estimated delivery time will be communicated at the time of order. Delays due to courier or unforeseen events are beyond our control.

Customers are responsible for providing accurate delivery information. Candy Cotton will not be liable for failed deliveries due to incorrect details.


4. Returns & Exchange

Returns or exchanges are accepted only for defective or wrong products delivered, reported within 48 hours of receiving the item.

Products must be unused, unwashed, and returned in original packaging.

Refunds (if applicable) will be processed as per Candy Cotton’s policy. Delivery charges are non-refundable.


5. Offers & Promotions

Promotional discounts, bundle offers, and giveaways are subject to availability and may be withdrawn at any time.

Each offer has specific terms, which will be mentioned in the post or announcement.


6. Privacy & Customer Data

Any personal information (name, phone, address) shared with us is used only for processing orders and deliveries.

We do not share, sell, or misuse customer data.


7. Liability

Candy Cotton is not responsible for damages caused by misuse of products.

We reserve the right to refuse service to anyone in cases of fraudulent activity, abusive behavior, or repeated order cancellations.


8. Page Use & Community Guidelines

Be respectful in comments and messages. Offensive, spam, or abusive content will be deleted and may result in blocking.

Engaging with our posts, tagging others, or sharing content implies consent to these terms.


9. Changes to Terms

Candy Cotton may update these Terms & Conditions at any time without prior notice. The updated version will be available on this page.

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